According to the law, you can return the products purchased within a maximum of 14 days from the receipt of the package, if they are in perfect conditions (in the same conditions in which they were delivered), without trace of wear or damage of the product or the packaging.

The return of the product must be announced by email at office@visioneyes.ro or by phone and then, after establishing the details, the product is sent by courier quickly to us, the cost of contact transport being borne by the customer.

The amount to be returned is transferred by bank transfer, within a maximum of 30 days from the date of termination of the contract, in the account indicated by the client, less the cost of transport.

The returned products will be sent to the address: Str Mihail Sebastian Nr 88, Complex Comercial Careffour Vulcan, Town București